Privacy policy
Privacy policy
Privacy Policy
Last updated: August 1, 2026
This Privacy Policy explains how GraceQueens, operated by DAAN FASHION JEWELRY CO., LIMITED, collects, uses, shares, and protects personal information when you visit or purchase from our website.
Information We Collect
We may collect information you provide to us, including your name, email address, phone number, shipping address, billing address, order details, and messages sent to customer support.
When you browse our website, we and our service providers may collect device, browser, IP address, cookie, usage, and interaction information.
How We Use Information
We use personal information to process and deliver orders, provide customer support, prevent fraud, improve our website, communicate about orders, and send marketing communications where permitted or where you have opted in.
Cookies and Similar Technologies
We use cookies and similar technologies for required site functions, preferences, analytics, and marketing where you consent. You can manage optional cookies through the Cookie consent banner shown in applicable regions.
Service Providers and Sharing
We share information with service providers that help operate our store and fulfill orders, including Shopify, payment providers, shipping carriers, customer-support providers, and email-service providers such as Mailchimp where enabled.
We may use Google & YouTube services and advertising or marketing providers where enabled for our store. These providers may process information according to their own privacy notices and your consent choices.
Your Privacy Choices
You may unsubscribe from marketing emails at any time by using the unsubscribe link in an email. Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information.
For choices regarding the sale, sharing, or targeted-advertising use of personal information where applicable, visit Your Privacy Choices.
Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including legal, tax, accounting, dispute-resolution, and fraud-prevention requirements. We use reasonable administrative, technical, and organizational measures to protect personal information.
Children
GraceQueens is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16.
International Transfers
Your information may be processed in countries other than your country of residence when this is necessary to operate our store, process orders, or use our service providers. We take reasonable steps to protect information during such transfers as required by applicable law.
Contact Us
For privacy questions or requests, contact service@gracequeens.com.
Business Information
Brand: GraceQueens
Legal entity: DAAN FASHION JEWELRY CO., LIMITED
Company registration no.: 3120723
Business registration no.: 73720952
Business address: ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING, NO. 2C, ARGYLE STREET, KOWLOON, HONG KONG
Excl. postage
Size Guide
Please review the size information shown on each product page before placing an order. Measurements, fit, fabric stretch, and sizing may vary by product and style.
How to Choose Your Size
Use the size chart and product information on the specific product page whenever available. Compare the listed measurements with your own measurements or with a similar item that fits you well.
If you are between sizes, consider the product fit description, fabric type, and your preferred fit before choosing a size.
How to Measure
- Bust: Measure around the fullest part of your chest.
- Waist: Measure around the natural waistline.
- Hips: Measure around the fullest part of your hips.
- Length: Compare the product length shown on the product page with an item you already own, where possible.
Fit and Measurements
Product colors, fit, and measurements may vary depending on design, fabric, production batch, screen settings, and the method used to measure the item.
Please check the product page carefully before ordering. If a product page includes a size chart, that chart applies to that specific product.
Need Help?
If you need help choosing a size, contact us before placing your order. Please include the product name or product link and your question.
Email: service@gracequeens.com
Phone: +1 (812) 510-4578
Support hours: Monday to Friday, 10:00 AM - 6:00 PM.
Please review our Refund Policy before placing an order.